Privacy Policy

1. Who We Are

American AI Solutions LLC ("AAIS," "we," "us," or "our") is a Michigan limited liability company headquartered in Southgate, Michigan (Wayne County). We provide AI consulting, workflow automation, and technology implementation services to businesses across Michigan.

This Privacy Policy applies to our website at americanaisolutionsllc.com, our blog, our dashboard, and any communications we send you.

2. Information We Collect

Information You Give Us Directly

• Contact form submissions — name, company name (optional), email address, and your message when you fill out our contact form
• Strategy call bookings — name, email, and any intake questions when you book through Calendly
• Email correspondence — when you email us directly at david04calderon@gmail.com
• Client onboarding information — business details, system access credentials, and project scope information you provide when becoming a client (governed separately by your service agreement)

Information Collected Automatically

• Website analytics — page views, session duration, referral sources, and general geographic region (via Google Analytics, if enabled)
• Chat interactions — if you use our live chat (powered by Crisp), your messages and basic browser/device info are collected by Crisp
• Standard server logs — IP address, browser type, pages visited, and timestamps (via Netlify hosting infrastructure)
• Cookies and local storage — we use minimal, functional cookies only; we do not use advertising or tracking cookies

Information We Do NOT Collect

• We do not collect payment card numbers — payments are processed by Stripe (their privacy policy governs)
• We do not collect Social Security numbers or government IDs
• We do not collect Protected Health Information (PHI) through this website — any PHI shared during healthcare client engagements is governed by a separate Business Associate Agreement (BAA)

3. How We Use Your Information

• To respond to your inquiries — we reply to contact form submissions and emails
• To schedule and conduct strategy calls — Calendly sends reminders and we use your info to prepare for your call
• To deliver our services — as a client, we use your business information to build, deploy, and support your AI systems
• To send you updates — if you opt in, we may email you Michigan AI insights, grant updates, or new articles (you can unsubscribe at any time)
• To improve our website — anonymized analytics help us understand what content is most useful
• To comply with legal obligations — tax records, business filings, and regulatory requirements

4. Legal Basis for Processing (GDPR)

Our primary business is in Michigan, USA. If you are located in the European Economic Area, we process your personal data under the following legal bases:

• Contract performance — processing necessary to fulfill our service agreement with you
• Legitimate interests — responding to inquiries, improving our website, and protecting our business
• Consent — for any optional email marketing communications
• Legal obligation — where required by applicable law

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data only as follows:

• Service providers — Calendly (scheduling), Crisp (live chat), Netlify (web hosting), Google Analytics (website analytics), Stripe (payment processing), and HubSpot (CRM) — each under their own privacy policies and data processing agreements
• Subcontractors — vetted technical subcontractors who assist with client project delivery sign confidentiality agreements and are bound by the same data protection standards
• Legal requirements — we will disclose information if required by court order, subpoena, or applicable law, or to protect the rights, property, or safety of AAIS, our clients, or the public
• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction (we would notify you in advance)

6. HIPAA Compliance

For clients in the healthcare industry, American AI Solutions LLC operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We execute a Business Associate Agreement (BAA) before any Protected Health Information is shared with us. Our healthcare AI systems are designed for on-premise or HIPAA-compliant cloud deployment to minimize PHI exposure. This website does not process PHI.

7. Data Retention

• Contact form inquiries — retained for 3 years, then securely deleted
• Client project data — retained for the duration of the engagement plus 5 years, as required for tax and legal purposes under Michigan law
• Analytics data — aggregated and anonymized; individual session data is retained per Google Analytics defaults (up to 14 months)
• Email correspondence — retained for 5 years for business records

8. Your Rights

Regardless of where you are located, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request that we correct inaccurate or incomplete information
• Deletion — request that we delete your personal information (subject to our legal obligations to retain certain records)
• Opt-out — unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by emailing us directly
• Data portability — request your data in a structured, commonly used format
• Object to processing — object to processing based on legitimate interests

Michigan residents may also have rights under the Michigan Consumer Protection Act (MCPA). To exercise any of these rights, contact us using the information below.

9. Children's Privacy

Our services are designed for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Security

We implement industry-standard security measures to protect your information:

• HTTPS encryption on all web pages (TLS 1.2+)
• Security headers (X-Frame-Options, X-Content-Type-Options, Referrer-Policy) set on all responses
• Access controls limiting who within AAIS can access client data
• Subcontractor confidentiality agreements

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we take every reasonable step to protect your data.

11. Third-Party Links

Our website and blog contain links to external sites (LinkedIn, Michigan LEO, BBB, and others). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing any personal information with them.

12. Cookies

We use minimal cookies to make the website function properly. We do not use advertising cookies or cross-site tracking cookies. If you disable cookies in your browser, our website will still function, though some features (like chat) may not be available.

Google Analytics uses cookies to measure website traffic. You can opt out using the Google Analytics Opt-out Browser Add-on.

13. Non-Discrimination

American AI Solutions LLC does not discriminate in the collection or use of personal information based on race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, or veteran status. All individuals who interact with our website are subject to this Privacy Policy on equal terms.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.

15. Contact Us